Detailing FAQs

If a question you want answered isn't here, then please feel free to contact us directly.

1. What is the difference between your five main services? [Less]
   JDs offers five main services, but no matter which one you choose, we promise to always use high quality products and take the greatest of care - you'll never hear the phrases "rush job" or "last minute" from us!

   The Premium Valet is offered exclusively to existing customers and provides a thorough clean, wax and buff to keep your car in great condition (Click Here for more information).

   The Studio Detail has been designed to provide an amazing finish to your car combined with superb value for money and convenience. Created in conjunction with the Flow Images professional photographic studio, this service has had to meet their strict criteria for giving "fit for studio photography" results while working around busy schedules. (Click Here for more information).

   The New Car Preparation Service is an extension of the Studio Detail aimed at the specific requirements of brand new cars (Click Here for more information).

   The Showroom Detail is a fully bespoke service and is probably our most popular as not only does it give amazing results but it usually adds real value to a car.

   This service goes beyond that offered by our Studio Detail using more comprehensive processes and even higher grade waxes or sealants. (Click Here for more information).

   The Concours Detail is the ultimate in exterior and interior care with nothing overlooked. Put simply, this is about getting your vehicle to show condition and is great if you are entering a concours event, are thinking of selling and want to get the highest possible price or simply want your cherished vehicle to look at its absolute best. (Click Here for more information).
   
   Don't worry if you are not sure which service you want from us though, not only can we discuss all of this free of charge with you but you can mix and match our services to get exactly what you want.
2. Why should I choose JDs for my car care? [Less]
   Quite simply, we have the knowledge, experience, products and passion for the job. We take great care with everything we do and give you the promise of a great service.
3. Are you insured? [Less]
   Yes - we carry full employers, public and products liability insurance.
4. Can I specify a particular product that I would like you to use on my vehicle? [Less]
   Yes - if we are given enough notice we can get hold of most products although this may incur an additional cost.
5. How long will my car keep its finish after you have worked on it? [Less]
   We always take the greatest of care when working with any car and use the best possible products applicable for each type of service. If the vehicle is subsequently looked after correctly, then our carnauba wax finishes can last several months while the sealants can provide protection for anything up to a year or more.
   
   However, the exact times vary and depend on a large number of factors including what type of service you have asked us to undertake, the condition of the paintwork, the mileage you cover, driving and weather conditions, the quality of any subsequent valeting/cleaning and where the vehicle is generally kept.
6. What area do you cover? [Less]
   We are based in Bristol and cover the whole of the UK and beyond.
7. Which manufacturer's products do you use? [Less]
   We don't stick to a particular set of manufacturers but instead continually research and use products from just about everywhere so that we can bring you the best.
   
   To name some, we use products from: Menzerna, Dodo Juice, Klasse, Carlack, Victoria Wax, Lake Country, Chemical Guys, Meguiars, 3M, Zaino, Gliptone, Autoglym, Sonus, AutoSmart, , Collinite, Gtechniq, P21S, ClearKote, Gtechniq, Glare & Poorboys. Oh and there are a couple of products made in house, two other very well known brands and new products are always being tested and added to the list while older ones are sometimes superseded and removed!
8. Can I bring my car to you? [Less]
   This can usually be arranged although we operate a mobile service and are able to do the work at almost any location you choose.
9. What days/hours do you work? [Less]
   Pretty much from dawn 'til dusk seven days a week including bank holidays (at no extra charge)
10. Do you need any water or electricity to carry out the work? [Less]
    Not usually - we are able to bring the power and water with us although in residential areas having access to a local power supply helps to keep the noise levels to a minimum (mobile generators can be a bit noisy).
11. Can you work on any type of vehicle? [Less]
    We specialise in cars (big or small, expensive or not so expensive). Commercial vehicles are not normally catered for, but if you have a special requirement, then please feel free to get in touch.
12. I am collecting a new car and have been offered a special clean and long life exterior/interior protection service. Why should I use JDs? [Less]
    Surprisingly, new vehicles are often not that clean or well presented.
    
    Your new car may have been sat in a compound for many months before being shipped to your dealer and then just given a basic clean before being presented. Often this clean is done by valeters who don't have extensive training, access to the best products or a lot of time to spend on each individual vehicle. Despite their best efforts, these valeters may actually end up putting marks onto your new car.
    
    The long life protection products offered by many dealers are not necessarily the best available and are usually applied by the same valeters who didn't have enough time to clean and prep your car in the first place. If the sealant is applied without giving your car the correct preparation then at best this reduces the effectiveness of the sealant and at worse actually seals in contaminants which can, over time, degrade your paintwork.
    
    Spend the same or often even less money on a JDs New Car Preparation and you'll know that the highest quality products are being applied by professionals who specialise in this type of work and who will make your new vehicle look truly outstanding.
13. Can I cancel a booking I have with you? [Less]
    Yes, but please give us at least 1 full days notice. Anything less than this may incur a small charge.
14. How do you accept payment? [Less]
    Currently, cash or cheque with a guarantee card. For work costing £100 or more a small cash deposit may be required.
15. How long will the work take? [Less]
    This depends on the current condition of your vehicle and the service you have selected.
    
    Unlike most companies, we usually send two detailers to larger jobs and in the vast majority of cases the work can be completed in a single day (Concours Details are the main exception where the work is so extensive that even with two detailers it can extend over several days to get the finest results available).